Low-Income Assistance

Lifeline Program

Telephone and/or internet services are considered necessities for daily modern life, yet the cost of maintaining such services may be prohibitively expensive for low-income consumers. Under Congressional mandate, the Federal Communication Commission’s (FCC) Federal Universal Service Fund includes Low-Income Program discounts on telephone and internet services to qualifying consumers. Our Cooperative participates in this program.

Applying for Benefits

Applicants need to certify their eligibility to receive the program’s benefits by proving participation in any of the following programs:

  • Veterans & Survivors Pension Benefit
  • Supplemental Nutrition Assistance Program (SNAP) (Food Stamps)
  • Medicaid
  • Supplemental Security Income (SSI)
  • Wisconsin Works (W2)
  • Badger Care
  • Wisconsin Homestead Tax Credit (Schedule H)
  • Federal Public Housing Assistance (FPHA)
  • Income at or below 135% of Federal Poverty Level

Applicants should complete the Information Release Authorization Form which is available in the business office.  Application information is verified with the necessary government agency. Additional documentation from the customer may be requested. Once verified, the program’s monthly discount rate is applied on a residential telephone and/or internet account (one per household).

Click Here to visit the USAC Lifeline Link website for more information or contact us.

Affordable Connectivity Program (ACP)

The Affordable Connectivity Program (ACP) is an FCC benefit program that helps ensure that households can afford the broadband they need for work, school, healthcare and more.

The ACP Program provides a discount of up to $30 per month for broadband services for eligible consumers. Consumers who live on qualifying Tribal lands can receive enhanced support of up to $75 per month toward broadband services.

How do you qualify? If you or a child or dependent are enrolled in government programs like Medicaid, SNAP, WIC, or other similar program, or based on household income, you could qualify.

To apply online or to learn more, visit GetInternet.gov.