Since 1951, Richland-Grant Telephone Cooperative (RGTC) has been your locally owned and based provider of a full spectrum of telecommunications services to consumers and businesses. Through the Cooperative and its subsidiaries we offer local telephone, long distance and Internet and Digital TV services. We serve Blue River, Boaz, Sabin, Soldiers Grove & Gays Mills.
We are a member of Midwest Tel Net (www.mwt.net) a consortium of eight southwest Wisconsin telephone companies that provides local Internet access throughout much of southwest Wisconsin.
Today our cooperative continues to grow and advance, offering local residents and businesses the latest in telecommunications services including high-speed, 100% Fiber-Optic Internet and Digital TV.
Our Mission Statement:
At RGTC, our mission is to deliver cutting-edge technology to our customers and communities, providing exceptional customer care while connecting people and providing solutions. As is our tradition, we will continuously explore opportunities for development while keeping the cooperative stable and viable for decades to come as the area’s leading provider enriching rural communities. At the heart of RGTC is our vision to be the rural technology provider most admired for its service, products and performance.
Our Core Values:
Community – Make a difference. We believe that as a company and as individuals we have the responsibility to improve the quality of life for our communities.
Ethics – Sound ethics is good business. We hold ourselves and conduct our business to high standards of fairness, honesty and integrity. We are individually accountable and collectively responsible.
Excellence – Deliver the best outcomes and highest quality service through the dedicated effort of every team member.
Improvement – We strive to continually improve. We never stop trying to surpass our previous best. No matter how good we are, we will always get better.
Innovation – We believe that meaningful, productive change – solving problems – only comes by looking at challenges and opportunities from new angles and exercising our curiosity.
Integrity – We do the right thing.
Leadership – The courage to shape a better future.
Quality – What we do, we do well.
Respect – We believe that winning teams play by the Golden Rule. We treat our customers, business partners and team as they want to be treated – with respect.
Teamwork – Value the contributions of all, blending the skills of individual staff members in unsurpassed collaboration.
The 7 Cooperative Principles:
The Richland-Grant Telephone Cooperative is customer owned, customer governed, and offers customer benefits!
Rural telephone cooperatives were established to provide service in sparsely populated areas where telephone companies thought they couldn’t make a profit. They are operated by boards of directors elected by local members (customers).
Richland-Grant Telephone Cooperative is owned and operated by its members which are run by a board of directors.
|Board of Directors||Director Serving Since|
|Greg L. Kinney, President||1995|
|Darrel R. Clark, Vice President||2003|
|Byron D. Hillberry, Sec-Treas||1989|
|Donald L. Olson||2000|
|Terry J. O’Donnell||2015|
|Donald S. Bell||2023|
Capital credits – Your stake in the cooperative
Capital credits are one of many advantages to belonging to a cooperative. Any surplus beyond the cooperative’s limited return on investment and the costs of operating the business are returned to members in proportion to their spending (patronage) on services or products. The more business a member does with the cooperative, the greater the refund at the end of any year. For example, when you choose our new digital TV service over satellite or dish TV you benefit by receiving more patronage – something you will not get from other providers.
Richland-Grant Telephone Cooperative pays its capital credits to members annually, provided the company has a surplus after capital investments and expenses. The credits paid out each year are based on the surplus of prior years.